Globe cracks down on text spam on their network
No one likes text spam. Not only are they intrusive (and makes you wonder how they got your number in the first place) it’s also a shady business practice. Globe announced that they are cracking down on serial spammer Caritas Shield Inc., who has gained the ire of the telecom company after many of its subscribers, and caused “massive irritation” to Globe subscribers, resulting in numerous complaints with its customer service department. So naturally Globe went after the company, and has filed a complaint with the NTC against Caritas saying that they should be immediately stopped from sending text spam to their customers.
As a prepaid subscriber of Globe, Caritas has violated the terms and conditions specified in the User’s Guide set by the telecommunications company for its prepaid SIMs. Specifically, the User’s Guide stipulates that subscribers should “not use the prepaid service, handset, SIM cards, call & text card for any fraudulent or abusive purpose.”
Globe has also put in a system wherein users can report spam messages as soon as they receive them. Subscribers may report via the Globe website through Talk2Globe Chat (http://chat.globe.com.ph); send a message through Globe Contact Form (http://globe.com.ph/
