Good news! Cherry Mobile customers can now enjoy an extended warranty period on their smartphone devices. The brand announced that they are extending its standard service warranty and replacement period from 7 days to 128 days. In addition, customers are also entitled to an extended service warranty of 18 months instead of its former 12 month service warranty period.
“We’ve always been thankful to our loyal customers for the continuous support they’ve shown for the brand. Their unyielding support has fueled the brand all these years. And by extending our replacement period to 128 days, we want to show how we value our customers by sharing this good news.” says Elias Landong Jr., AVP for Sales, Cherry Mobile.
Hopefully, you won’t need servicing or a replacement for any of your newly purchased Cherry Mobile units but the extended warranty means it’s one less thing to worry about.
“In a business, generating sales is important, so as having a very reliable aftersales support, which is one of our top priorities. Considering these difficult times, every amount of money that we spend is for what’s deemed essential. This is our simple way of giving back and at least relieving the burden that everyone is going through right now.” Landong adds.
If anything, it’s a great sign that smartphone brands like Cherry are stepping up in providing after-sales support to their customers. This brings customers some peace of mind from the fears that they might break their device or an unlikely event where your phone needs to be repaired by their technicians. Cherry Mobile currently has twenty-five (25) service centers nationwide, to find your nearest Cherry Mobile service center, click here for their latest updated directory. For queries about your device, you may reach Cherry Mobile Customer Solutions through these platforms:
Customer Service Number: 09969777770