Poor Samsung can’t catch a break. After its difficulties regarding its latest flagship, there are new reports about another exploding Samsung product. No it’s not another phone – the exploding product in question is a top-loading washing machine.
According to a report published by ABC News, Melissa Thaxton’s washing machine exploded while she was doing laundry on April 8, 2016.
“It was the loudest sound. It sounded like a bomb went off in my ear,” Thaxton said. “There were wires, nuts, the cover actually was laying on the floor.”
So far, there have been 21 reports to the US Consumer Product Safety Commission that say that their Samsung washing machines have either exploded or blown apart.
As a result, Thaxton and several other plaintiffs are suing Samsung in a federal court in New Jersey.
While the Korean company has not responded to the litigation against them, they issued a statement on their website that they are already working with the US authorities how to address the potential safety problems.
For the meantime, the company asks that customers with affected models to use the delicate cycle in their top-load washers, especially when washing bulky or water resistant items.
In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items, it said on its advisory.
While all the cases are related to washing machines sold in the US, you can check here if your machine is affected by the issue. Only top loading washers are affected by the issue – front loading washers are good to go.