Samsung Asks People To Power Down Their Note 7s And Get It Replaced

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Beset by reports of battery problems and exploding phones, Samsung has officially issued a recall for its latest phablet, the Note 7. And while the exchange program for the phablet has already begun, there are still people who insist on using the Note 7, resulting in fiery conflagrations.

Read: Samsung announces worldwide recall of Galaxy Note 7

Read: Samsung details recall of Galaxy Note 7

To combat that, Samsung has issued yet another advisory, this time telling people to using the Note 7 and to have it exchanged ASAP for either a new one or a Galaxy S7 Edge.

“Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible,” says DJ Koh, President of Mobile Communications Business, Samsung Electronics “We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations. We sincerely thank our customers for their understanding and patience.”

If you’re still adamant on using the Note 7 even with Samsung’s repeated warnings, you can try and check for yourself if your phone is part of the faulty batch. 

John Nieves

John is a veteran technology and gadget journalist with more than 10 years of experience both in print and online. When not writing about technology, he frequently gets lost in the boonies playing soldier.

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