Samsung Issues Statement on Fingerprint Scanner Issue

Affected phones include the Galaxy S10 and Note 10 series

If you happen to own any Galaxy S10 and Note 10 phone and plan to install an aftermarket screen protector, you might want to hold on to getting one: Samsung recently issued a statement on the ultrasonic fingerprint scanners of the aforementioned phones.

In its statement, Samsung explained that the use of “certain silicone screen protecting cases” causes the ultrasonic fingerprint scanner to recognize any fingerprint. Samsung acknowledges the issue and urges users to remove the said cover, delete all registered fingerprints, and re-register them.

Samsung adds that it is currently working on a software patch to address the issue, and expects to roll it out by next week.


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