Users say their drives fail too fast
Wondered why your brand new 3TB Seagate drive suddenly just died? Well you’re not alone – apparently there’s a large swath of consumers that had their Seagate-made hard disk drives fail on them, and now they’re taking the storage manufacturer to court over it. A class action lawsuit has been filed against the company in the U.S. District Court for the Northern District of California, alleging that the company’s drives “failed to live up to the advertised promises”.
Specifically, the lawsuit is leveled against Seagate’s Barracuda 3TB HDD/Backup Plus 3TB External Hard Disk Drive. Hagens Berman, the firm that’s representing consumers against Seagate, saying that the drives “failed at exceptionally high rates”. How high? Well, some complaints in the suit say that the drives failed “days after their first use”. These aren’t just wild accusations – Backblaze, a company that offers cloud storage and itself uses multiple hard disk drive models from a plethora of companies, say that Segate’s 3TB drives are the least reliable among their collection of over 49,000 drives.