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The Galaxy Note 7 Is Dead. Now What?


We Have to Move On Folks

Despite being arguably Samsung’s best phone in recent memory, the Galaxy Note 7 is dead. The Korean firm has pulled the plug on the production and sale of their latest flagship phablet, closing a very painful chapter in their history. With close to 2.5 million devices currently out in the wild that need to be returned and refunded, Samsung’s going to be feeling the effects of this blunder for a long, long time.

Samsung’s troubles are far from over.

Now that the Galaxy Note 7 is no more, Samsung’s work is cut out for them. Even after the last Note 7 is disposed of, Samsung’s troubles are far from over. Consumer confidence in the brand has been eroded, significantly. Bomb jokes and questions about a device’s flammability is now the staple in any Samsung phone announcement no matter what the device, which shows current consumer sentiment on the brand’s offerings.

Samsung’s expected to take a massive hit to both their stocks and their bottom line – Samsung’s shares fell 8 percent in their home country yesterday, taking out around $17 billion of market value. The following days won’t be kind to the Korean firm – expect greater losses in the company’s stocks as investors come to grips to the reality of the situation. Samsung will also feel the pinch in other areas of the company, as the halt of the production and sale of the Note 7 also means there’s lower demand for the curved displays, memory modules, processors and other components that comprise the Galaxy Note 7. Samsung’s one of the few phone players that is able to produce much of the components of their phones in house, which is now a liability in the face of the Note 7 disaster.

Will the Note Line Survive This?

There’s also the matter of the Note line itself. Personally I think that Samsung may scrap the Note line altogether, since the product line will always be associated with exploding, unsafe phones. Never fear though – Samsung will likely make a new product line to replace it, as there’s still big money to be made in high-end phablets that have top of the line specifications. Just don’t expect a Note 8, is what I’m saying.

For the meantime Samsung will need to focus on the Galaxy S8. After what happened with the Note 7, you can bet that the Korean company will leave nothing to chance, and they’ll absolutely make sure that the phone is as perfect as they can make it.

But with every disaster, there’s always a silver lining: you can bet that Samsung will now start looking into their internal process to see where they went wrong, and out from the ashes, they’ll emerge as a stronger company and hopefully, they’ll come out with better products.

John Nieves

John is a veteran technology and gadget journalist with more than 10 years of experience both in print and online. When not writing about technology, he frequently gets lost in the boonies playing soldier.

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  1. They must sell it cheaper. No one in their non-brandloyal mind would buy a flagship/mid-level Samsung phone which can literally make your day explosive if there are other alternatives around.

  2. What went wrong? That’s what they have to find out, after all, they’d been making phones for ages. What’s different between this one and the S7? Wireless charging – they had it for several years now. Curved edges – Since the Note 5. Bigger batteries – other brands had them. I can only think of the Iris Scanner, but then that’s just the camera and IR.

    1. They have to definitively find out what’s wrong and convince users that they solved it for good. Otherwise, their whole line would suffer. Personally, I was eyeing the a9 pro before this fiasco developed. I scrapped my plans of buying one – what if it explodes too? I know that there’s no report of one on the a9, but that model sells far less than the Note 7…

  3. I will not ditch samsung… what? With just the note 7 going wrong from their phletora of lineup? Other brands produce a less comprehensive lineup and they experience blunders too, just not as admittedly massive as the note 7 fiasco. I owned samsungs from the 2-liners dot matrix phones up to their S, J and Note lineup. Heck I’m typing this on a note pro 12.2 bought new a few years back and its still a massive life-changer in my workflow. I own some other samsung products, and I also own apple products (needed for multi-platform tests) and my daily driver phones are a samsung, meizu and nokia phones. Loyalty to a brand that provided exemplary products should be our focus. I am even loyal to nokia, as my college days were meaningful because of my nokia phones which served me for years and years. The point is, dont judge a brand with just one mistake in exchange for all the innovations it triggered, even for the competition.

  4. Pls write a column about Note 7 replacement with the telcos… Is it true that you cannot have your phone refunded? And you can only exchange it for another Samsung Device?

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