Philippine Competition Commission orders Grab to Refund Riders

The regulating body will continue to monitor Grab for next year

Philippine Competition Commission announced today that it is ordering Grab Philippines to return Php 5.05 million to its riders for “breaching price commitments”.

In its statement, the PCC explained that Grab “exceeded the allowable deviation” prior to the Uber merger. Based on Grab’s old set of voluntary pricing commitments, the ride-sharing service committed to a 22% price deviation.

Aside from the penalty, the PCC amended its conditions in order for Grab to refund the penalty to its riders instead of paying PCC.

In Rappler’s report, a new 22.5% price deviation has been imposed to Grab. Should Grab exceed this—which can be computed as the price deviation from March 2018 to today—they will have to pay Php 2 million to the PCC and refund any penalties to riders within 30 days.

As to how Grab will refund its riders, PCC Chairman Arsenio Balisacan said that riders will be given a rebate through their GrabPay accounts.

Source, 2

Grab PH Draws Ire Over Social Media Post

Related Articles

One Comment

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button
%d bloggers like this: